If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Buyer responsible for shipping costs.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following:
- Reply to your order confirmation email to request which products you would like to return.
- Or email ChefLucasGeorge@outlook.com with order number and name.
- You will receive your refund as soon as the items are received and inspected.
- All return shipping fees will be covered by the customer.
- There will be a 20% restocking fee for all products.
- If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we reserve the right to provide a partial refund to account for the loss in the item's value.
- Please contact us at ChefLucasGeorge@outlook.com for any questions.